Having been in the role of managing director for a year, Adele Mclean reflects on the transition, restructure and the strength of the team that she has at the TGI Golf Partnership.
The changeover in leadership from the perspective of staff, partners and partner supplier has been a smooth one. This is no surprise given that it was over two years in planning.
This transition has incorporated a restructure with McLean’s previous position of group services director not being replaced directly but rather she has taken the strategic decision to divide the responsibilities of the role into three to better suit the evolving needs of the group.
This restructure led to Chris Taylor’s promotion to retail team manager and Chris Todd taking on the role of group services manager. Both have embraced their positions, ensuring that our operations continue to run seamlessly and partners have continued to receive the high-quality service they are accustomed to.
Another addition to the restructuring was the creation of the supplier relationship manager role, taken on by Gordon Stewart which will further strengthen relationships with partner suppliers.
More recently she has overseen the recruitment of a fifth retail consultant, Emma Fletcher which has allowed Chris Taylor to take on the managerial role and means that TGI maintains the highest ratio of dedicated retail support to PGA professionals in the UK and Ireland.
McLean said: “Looking back on these changes, what stands out to me the most is the strength and dedication of the team that I am fortunate enough to work with. I firmly believe that people are our biggest asset and has been fantastic to promote from within as well as to bring in new talent to further strengthen our team.
“This combination of loyalty and fresh perspectives enables us to deliver the excellent service that our Partners deserve.”
Looking forward to the season ahead she added: “Ahead of the golf season, our business conference this year was very well attended by partners and partner suppliers and the quality of speakers saw our partners enthused and motivated going into the new season, it really has become an event in the TGI events calendar that our partners feel they can’t afford to miss.
“We take pride in offering flexible business solutions that enable our partners to reach their business potential while retaining their independence as strong retail professionals and with a number of new initiatives from the retail team already reaping benefits for partners, we have never been in a better position to support partners.”
McLean also shows a keen interest in growing the game which is apparent in the group’s investment in the BGIA’s ‘Grow Golf’ initiative and the ‘Children’s Golf Trust’, brainchild of TGI partner, Keiron Stevenson which she will continue into 2025.
In summary, Mclean said: “As I reflect on this first year in the managing director role, I’m very proud of the progress we’ve made. I look forward to continuing to work alongside such a dedicated and driven team, knowing that together we can accomplish even greater things in the years ahead.
“The future is bright, and I am excited to see how we can continue to evolve and develop the support that we offer to golf retailers.”
The TGI Golf Partnership is golf’s leading retail services group offering the following:
Best buying terms with all golf’s major brands.
Dedicated retail consultancy –guidance from your own dedicated retail consultant who understands the unique needs of your business and will provide strategic advice to drive your success.
Comprehensive marketing support – enhance your business’s visibility with professional marketing assistance tailored to your needs with industry leading marketing tools.
Access to events – attend educational and competitive events that bring like-minded PGA Pro’s and the golf industry together offering networking opportunities, inspiration, friendly competition and a lot of fun.
Business support – your business is supported through strategic suppliers for finance, insurance, legal advice and more.
For more information visit www.tgigolf.com
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