With over 40 years’ experience developing golf club management software, Club Systems fully understands the importance of a reliable booking system. When you’re running a golf club, you need to guarantee members are satisfied and visitors have the flexibility to book tee times. Not only that, but it’s vital the booking system doesn’t disrupt your club’s internal processes or cost the club too much money.
When the ClubV1 Booking system was originally launched, the first version of the product didn’t quite meet the market-leading standards of the rest of the product suite. Club Systems knows this and has acted upon it. The company acknowledged your feedback and took it on board. That’s why this time around, ClubV1 Booking is better than ever and not only that, because it’s been updated based on your invaluable feedback, it’s exactly what your club needs.
“ClubV1 Booking has come a long way from when we first launched. The interface is now much slicker, far more dependable, and packed with new features that enhance the user experience for members, visitors and back-office administrators. Over the last couple of years, we have worked tirelessly on these improvements, and we are incredibly proud of where it is today. But we’re far from finished, with even more exciting new features coming soon!” Connor Warburton, Club Systems’ product manager.
The booking system is feature-rich and packed with tools that are designed to help golf clubs manage both member and visitor booking better. The easy-to-use interface can be understood whether it’s a visitor’s first time using it, or a member’s 91st, and the clear visibility of pricing within the system makes it easier for users to book.
How is this all possible? It’s one of the many benefits of a fully integrated system – a unique difference of ClubV1 Booking. But what does that really mean?
Understanding a fully integrated booking system
ClubV1 Booking works seamlessly with the apps members already use: HowDidiDo and the ClubV1 Members Hub. This means there’s no need for members to download anything else and everything from viewing available tee times, making a booking, checking competition results or even making a payment can be done through one single system managed by the club in ClubV1. Unlike with third parties, your members never have to leave the app – saving them time and dramatically improving their member experience.
However, the benefits of a fully integrated system don’t stop there. It also means there are less likely to be any technical issues or admin errors involved in managing multiple apps. Now – Club Systems knows when ClubV1 Booking first launched, the system wasn’t where it wanted it to be from a technical perspective. That’s why this improved version will be such a game-changer for clubs, because the company has listened and learned from precisely what technical elements weren’t up to scratch before and been able to correct them to improve useability.
“Having used ClubV1 Booking since 2019 at Royal Burgess, we’ve seen first-hand the huge improvements that have been made to the system. The consistent addition of new features has been a real benefit to both members, visitors and back-office staff. It also gives us full control over our tee sheet – something we simply wouldn’t have with third-party platforms.
“The introduction of ClearAccept embedded payments has also been a fantastic addition, significantly reducing admin time when processing refunds and managing competitions. The ability to send payment links directly has streamlined our operations, making transactions smoother for both the club and our members,” said Craig Galloway, operations manager at Royal Burgess Golf Club.
ClubV1 Booking is now highly reliable and boasts outstanding uptime records, all bolstered by the integrated system.
Visitor benefits
Your club doesn’t survive on member activity alone, and this is something else we’ve factored in with the newly improved ClubV1 Booking System.
When you receive a visitor booking, your club receives 100 percent of the green fee revenue, compared to losing 20 percent with third party brokers. On top of this, there is further financial security with ClubV1 as payment can be taken upfront for visitor bookings, reducing the likelihood of no shows in addition to providing your club with increased cash flow, leading to tee time bookings being fulfilled.
ClubV1 Booking aims to make the experience for visitors just as seamless as it is for members because we understand the value of them to your club.
Payments
Something else that sets ClubV1 Booking apart from other third-party booking systems is the unique embedded payment product from HowDoiPay powered by ClearAccept.
This makes taking payments easier for your golf club, whether it be in person through integrated card machines, online with an easy-to-use booking system, over the phone or through the ClubV1 Members Hub app. It also provides access to a team of experts for any payment queries, meaning there is always a trusted member of staff on hand to resolve any issues.
Other benefits of our booking and payments product include:
• Reduced risk of lost revenue with money received up front for visitor green fees
• Improved member experience with the ability to pay online prior to their tee time
• Option to take deposits over the phone for a visiting party
• Payment links can be shared with booking confirmations after a deposit is paid, again decreasing the risk of lost revenue
• The payment process is much faster, due to the embedded nature of the product
• Your club will save time with admin errors, as payment processes in place are straightforward and easy to follow
ClearAccept t/a HowDoiPay is authorised and regulated by the Financial Conduct Authority under the Payment Service Regulations 2017 (FRN 926372) for the provision of payment services.
Over the last couple of years, the team at Club Systems has worked tirelessly to improve the booking system and get ClubV1 Booking to the standard of the rest of our product suite and in line with the requirements of the modern-day golfer.
Club Systems can now proudly say it is there – and it is the solution that clubs need to increase their cash flow, improve member experience and make bookings as simple as possible for members and visitors alike.
Smart clubs choose smart booking solutions. Smart clubs choose ClubV1.
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